{"id":10461,"date":"2022-02-24T11:23:08","date_gmt":"2022-02-24T11:23:08","guid":{"rendered":"https:\/\/appscenic.com\/?p=10461"},"modified":"2024-08-12T11:28:30","modified_gmt":"2024-08-12T11:28:30","slug":"how-to-create-a-great-dropshipping-return-policy","status":"publish","type":"post","link":"https:\/\/appscenic.com\/blog\/how-to-create-a-great-dropshipping-return-policy\/","title":{"rendered":"How To Create A Great Dropshipping Return Policy"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Once you start dropshipping or selling online products, you will experience firsthand how important is to give your customers the choice to return the item they purchased. These days there isn\u2019t an online store without this option, that&#8217;s why customers won\u2019t trust your products if you don&#8217;t offer a great return policy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Even when buying from a traditional store, they have the choice to return it. And it\u2019s only normal, as it may happen the size doesn\u2019t fit them or they just change their mind about the color. The point is a return policy gives customers the security and the freedom they need to make the purchase.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In a poll conducted by All Business, <a href=\"https:\/\/www.allbusiness.com\/the-importance-of-a-good-return-policy-2-3779214-1.html\" target=\"_blank\" rel=\"nofollow noopener\">91% of<\/a><a href=\"https:\/\/www.allbusiness.com\/the-importance-of-a-good-return-policy-2-3779214-1.html\" target=\"_blank\" rel=\"nofollow noopener\"> consumers <\/a>said that a store\u2019s return policy was important when making a purchasing decision.<\/span><\/p>\n<p>We&#8217;ve also made the video below, so go check it out to learn how to handle dropshipping returns the right way.<\/p>\n<p><iframe title=\"How to HANDLE dropshipping RETURNS properly - [BONUS: Return policy template]\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/j6mp1nou6iA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">Now, read on to understand why a dropshipping return policy is needed, what it should include, and how you can view the return policy of all AppScenic suppliers if you have an account with us.\u00a0<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69e7370177f16\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69e7370177f16\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/appscenic.com\/blog\/how-to-create-a-great-dropshipping-return-policy\/#Why_do_you_need_a_return_policy_for_your_dropshipping_business\" >Why do you need a return policy for your dropshipping business?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/appscenic.com\/blog\/how-to-create-a-great-dropshipping-return-policy\/#What_should_be_covered_in_a_return_policy\" >What should be covered in a return policy?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/appscenic.com\/blog\/how-to-create-a-great-dropshipping-return-policy\/#1_Which_are_items_that_can_be_returned_or_exchanged\" >1. Which are items that can be returned or exchanged<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/appscenic.com\/blog\/how-to-create-a-great-dropshipping-return-policy\/#2_Whats_the_timeframe_for_things_to_be_returned_or_exchanged\" >2. What\u2019s the timeframe for things to be returned or exchanged<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/appscenic.com\/blog\/how-to-create-a-great-dropshipping-return-policy\/#3_What_are_the_conditions_in_which_an_item_can_be_returned\" >3. What are the conditions in which an item can be returned<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/appscenic.com\/blog\/how-to-create-a-great-dropshipping-return-policy\/#4_How_will_the_refunding_process_go\" >4. How will the refunding process go<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/appscenic.com\/blog\/how-to-create-a-great-dropshipping-return-policy\/#5_Who_pays_for_the_shipping_costs\" >5. Who pays for the shipping costs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/appscenic.com\/blog\/how-to-create-a-great-dropshipping-return-policy\/#6_What_will_your_customers_need_to_do_before_returning_the_item\" >6. What will your customers need to do before returning the item?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/appscenic.com\/blog\/how-to-create-a-great-dropshipping-return-policy\/#How_can_you_check_a_Suppliers_return_policy_on_AppScenic_if_you_are_a_Store_Owner\" >How can you check a Supplier\u2019s return policy on AppScenic if you are a Store Owner?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/appscenic.com\/blog\/how-to-create-a-great-dropshipping-return-policy\/#To_sum-up\" >To sum-up<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Why_do_you_need_a_return_policy_for_your_dropshipping_business\"><\/span><b>Why do you need a return policy for your dropshipping business?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">What is a dropshipping return policy exactly? Well, this is an agreement made between you (the online store owner) and your customer. It\u2019s a standard page that needs to be on your online store containing a set of rules that define under what circumstances the returns of your products can happen. In other words, it sets the ground for the \u201cwhen and how\u201d of your product returns.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A straightforward return policy will let all your customers know what process they need to follow when it comes to refunds and returns. Once you have the right return policy in place you can avoid any discussions between you and your customers if let\u2019s say they don\u2019t like the product anymore. It\u2019s all there in the policy, so if you don\u2019t accept returns because they don\u2019t like the product anymore, then they will have to accept it as was clearly explained in the policy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, if you ever thought you don\u2019t need a return policy, think again! It seems at least <\/span><a href=\"https:\/\/www.invespcro.com\/blog\/ecommerce-product-return-rate-statistics\/\" target=\"_blank\" rel=\"nofollow noopener\">30% of products<\/a> ordered in online stores are returned as compared to the brick-and-mortar stores, where this percentage is <a href=\"https:\/\/www.invespcro.com\/blog\/ecommerce-product-return-rate-statistics\/\" target=\"_blank\" rel=\"nofollow noopener\">just 8.89%<\/a>.<\/p>\n<p><span style=\"font-weight: 400;\">More than that, <\/span><a href=\"https:\/\/www.readycloud.com\/articles\/protecting-your-bottom-line-10-product-returns-statistics-all-e-retailers-should-know\" target=\"_blank\" rel=\"nofollow noopener\">92% of customers<\/a> in a survey said they would buy again if a store\u2019s return process is easy. And, in another survey, <a href=\"https:\/\/www.invespcro.com\/blog\/ecommerce-product-return-rate-statistics\/\" target=\"_blank\" rel=\"nofollow noopener\">67% of shoppers<\/a><span style=\"font-weight: 400;\"> say they will check the return policy before making a purchase.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All these statistics say one thing only, you need a return policy when dropshipping if you are serious about your business.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Having a return policy will definitely help increase your conversion rate, avoid unprofessional discussions, and set clear rules for customers to follow in case they want to return an item.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_should_be_covered_in_a_return_policy\"><\/span><b>What should be covered in a return policy?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A standard return policy should include the following basic rules:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What happens if a customer receives a defective or damaged product(s)?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What happens if a customer wants to return their product(s)?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What happens if a customer wants to cancel their order?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What happens if a customer wants to modify their order?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Can the customer return the product after more than 14 days after receiving it?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Does the customer need to contact the store owner first before returning the product?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Who is going to pay for the shipping costs of returning the item?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Can your customer return the item because he or she decided they want a different size of the same product?<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">These are some of the questions you need to answer through a well-written return policy. Read on as we will talk more about these points in this next part.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, it\u2019s true that as a dropshipper you can have a big problem when it comes to handling returns and refunds. That\u2019s because you don\u2019t manage your own inventory and if your products are shipped from China, for example, and your customers are located in the US and UK, then your return policy can be as great as the retailers that dropship from Amazon.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fortunately, all of these changed in the last couple of years, with the appearance of marketplaces like AppScenic that have products from top suppliers all over the world, some even located in your country. Dropshipping platforms and their suppliers mean you now have the choice to put together a great, hassle-free, customer-centric return policy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s what we think it\u2019s mandatory to set clear in your return policy.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Which_are_items_that_can_be_returned_or_exchanged\"><\/span><b>1. Which are items that can be returned or exchanged<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Which items from your store can be returned\/exchanged? All or just some? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, one of the most important facts to add to your return policy is if all products can be returned or if there are some exceptions. <\/span><span style=\"font-weight: 400;\">This depends on what kind of store you own, but most stores offer the same return policy for their entire product catalogue. Now, if you have a digital items store, then you probably can\u2019t accept returns for all of them. Or maybe during the final sales season, you can\u2019t or don\u2019t want to offer exchange options for some products.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you use a specific marketplace where you can choose from multiple suppliers, like AppScenic is, then you need to check with the supplier that ships your products before making this decision. Check their return policy and then add that info to your own policy.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Whats_the_timeframe_for_things_to_be_returned_or_exchanged\"><\/span><b>2. What\u2019s the timeframe for things to be returned or exchanged<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">What\u2019s the time limit for your customers to return their product since they received it? This is another rule you need to add to your return policy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most of the time, stores have a return timeframe of 14, 30 or even 60 days after the product was delivered.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In case you&#8217;re using a marketplace like AppScenic, then check with the supplier you use and see what their return policy says about the timeframe. And then you decide if you agree with that or maybe you want to slightly modify it for your store. Of course, this needs to be modified in a way that doesn\u2019t go against the supplier\u2019s one, as they will need to actually return the product.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, if the supplier stipulates they have a max of 30 days for a product to be returned, maybe you want to make that period even shorter and go for a 14 \/20 days time limit.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One important fact to keep in mind is that some regions have specific and strict rules regarding a specific minimum amount of days for customers to return their order. And just to give you an example, in <\/span><a href=\"https:\/\/europa.eu\/youreurope\/citizens\/consumers\/shopping\/guarantees-returns\/index_en.htm\" target=\"_blank\" rel=\"noopener\">Europe<\/a><span style=\"font-weight: 400;\">, customers have the right to cancel and return their order within 14 days without giving any reasons behind their decision.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_What_are_the_conditions_in_which_an_item_can_be_returned\"><\/span><b>3. What are the conditions in which an item can be returned<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Are you ok if your customers return an item they already damaged or opened? For example, if you sell clothes, is it ok if they send that item with the tag removed? <\/span><span style=\"font-weight: 400;\">And what exactly makes an item non-refundable?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Again, you need to decide this after you talk with the supplier that ships your items. Only after you see their return policy, you can decide how to define your own to avoid miscommunication.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Check with your supplier if they accept the following conditions:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Is it ok if the returned item is slightly worn? Can it be used or not?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How does the package have to look? Can it be opened, or does it need to be fully sealed?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Is it ok if some tags are missing?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Should the customer return the item in the original packaging?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">After you get an answer or check their return policy for the answers, then you can choose what does apply to your own customers and add all the rules regarding the conditions of the items in your own policy.\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_How_will_the_refunding_process_go\"><\/span><b>4. How will the refunding process go<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This is mainly about how will you pay back the customer. Will you use the payment method and the currency they have used to buy the item? Or maybe you only want to give them a store credit in return, for example, a coupon or a voucher? Or maybe you agree to give your customers items of equal value in return?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, one more thing you should specify in your return policy is the time it may take for the funds to get back into your customers&#8217; bank accounts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For dropshippers, this is a decision that they have to make for themselves only after checking what their suppliers have in their return policy. As we said before, you can copy their actions or decide against them as long as your return policy doesn\u2019t promise something that your supplier is not able to deliver.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Who_pays_for_the_shipping_costs\"><\/span><b>5. Who pays for the shipping costs<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In your return policy, you also need to specify who pays for the shipping costs in case of a return. Is it you, the online store, or is the customer who has to take that on? So, you have a few options.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, this depends on what your supplier agrees to and what you think works better for your customers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most suppliers on AppScenic, for example, offer free returns for damaged products, wrong products, wrong quantity products and products looking not as described. But just to be on the safe side, before deciding anything, just check again what is the return policy for the products you imported to your store.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_What_will_your_customers_need_to_do_before_returning_the_item\"><\/span><b>6. What will your customers need to do before returning the item?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This is where you decide what is the first step your customers need to take once they decide they want to return an item ordered from your store. This is highly important as well, and if you don\u2019t make this clear in your store or return policy, then you will get lots of frustrated customers, confused about what they need to do.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some online store owners have a special form that a customer needs to complete in order for the return to happen. Others just ask their customers to send them an email before actually returning the item.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Again, all these can be decided together with your supplier. See what they agree on and then make this clear in your return policy and on your store too.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s a full guide for dropshippers on <\/span><a href=\"https:\/\/dodropshipping.com\/refunds-and-returns-dropshipping\/\" target=\"_blank\" rel=\"noopener\">re<\/a><a href=\"https:\/\/dodropshipping.com\/refunds-and-returns-dropshipping\/\" target=\"_blank\" rel=\"nofollow noopener\">funds<\/a><a href=\"https:\/\/dodropshipping.com\/refunds-and-returns-dropshipping\/\" target=\"_blank\" rel=\"noopener\"> and returns<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_can_you_check_a_Suppliers_return_policy_on_AppScenic_if_you_are_a_Store_Owner\"><\/span><strong>How can you check a Supplier\u2019s return policy on AppScenic if you are a Store Owner?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Now, as we kept on saying throughout this article, if you decide to use a Marketplace like <strong><a href=\"https:\/\/login.appscenic.com\/\">AppScenic<\/a><\/strong>, then you actually need to follow the supplier of your choice conditions as they are the ones who own and ship the products.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, here\u2019s what you have to do to check out all the information regarding the return policy of all AppScenic suppliers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">First, you need to sign in to your <strong>AppScenic Account<\/strong>. If you are not yet on AppScenic, and if you decide to give it a try, then you can register for a free account <a href=\"https:\/\/www.appscenic.com\/get-started\" target=\"_blank\" rel=\"noopener\">here<\/a>.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, from your <strong>AppScenic Dashboard<\/strong>, click on <strong>Product Catalogue<\/strong>.\u00a0<\/span><span style=\"font-weight: 400;\">There you can filter through our categories and once you find the product you are interested in, click on it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A window will open with all the information provided by the supplier who owns that product.\u00a0<\/span><span style=\"font-weight: 400;\">Below the main picture, you can see some tabs, one of which is the <strong>Return Policy<\/strong>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Click on it and that\u2019s where you can read all about the<strong> Return Policy<\/strong> of that specific supplier.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Easy, right?<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"To_sum-up\"><\/span><b>To sum-up<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A clear return policy will give customers the reassurance they need to purchase an item from your store. When you are dropshipping, mostly everything that has to do with returns and refunds comes down to your supplier.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s why is hugely important to choose a supplier you can trust to make the return process as smooth as possible. So, before choosing a supplier, even on AppScenic, make sure you are ok with their return policy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Reliable suppliers should have a clear and easy return process and can reply quickly to all your customer questions (about a refund or how to replace an item).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We recommend that you always keep an eye on the whole retuning process (especially in the beginning) so you can be sure your customers get their money back or get their replacements in a short period of time.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s clear is that a great return policy is an advantage for your store in the long term. Customers will always prefer stores that make it easier for them to return an item than when the whole process is just complicated or confusing.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Once you start dropshipping or selling online products, you will experience firsthand how important is to give your customers the choice to return the item they purchased. These days there isn\u2019t an online store without this option, that&#8217;s why customers won\u2019t trust your products if you don&#8217;t offer a great return policy.\u00a0 Even when buying [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":10464,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27,35],"tags":[28,51],"class_list":["post-10461","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dropshipping","category-retailers","tag-dropshipping","tag-retailers"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/appscenic.com\/blog\/wp-json\/wp\/v2\/posts\/10461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/appscenic.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/appscenic.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/appscenic.com\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/appscenic.com\/blog\/wp-json\/wp\/v2\/comments?post=10461"}],"version-history":[{"count":0,"href":"https:\/\/appscenic.com\/blog\/wp-json\/wp\/v2\/posts\/10461\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/appscenic.com\/blog\/wp-json\/wp\/v2\/media\/10464"}],"wp:attachment":[{"href":"https:\/\/appscenic.com\/blog\/wp-json\/wp\/v2\/media?parent=10461"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/appscenic.com\/blog\/wp-json\/wp\/v2\/categories?post=10461"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/appscenic.com\/blog\/wp-json\/wp\/v2\/tags?post=10461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}